Would really like to know what is being done about this. Why hasnt something been done about it? Just telling users to change the way they do things completely is not a good answer. I see this has been an on-going issue for a good while (years) with Outlook 2016. Our departments need to be able to use the shared mailboxes setup as their own profile for that reason. If you reply to emails from a shared account mapped from within a users personal mail profile, all replies come from that user instead of from the shared account.
We have several departments that use the shared account setup as its own mail profile option as when you respond to emails in that mailbox, the replies that people get are from that mailbox, not the individual user that is replying to them. The only way it works in this setup is to go to the actual mailbox and search from there. When we add shared accounts with a users Mail Profile so they appear below the User's Mailbox, you dont get any results from the shared mailboxes when searching all mailboxes. When we add a shared account under its own profile and a user logs into it with their user account, any searches only bring back results from their personal mailbox, not the shared mailbox they are logged into I dont see anything related to 2016 in there. Here are my tricks (Microsoft ones in fact :)) guys.That article only references Outlook 20. And the search was working also directly without playing in Indexing etc etc.
#Outlook 2016 archive foldernot visible windows
Also there was an old "trace" about Outlook 2007 installation etc so i reinstalled a new fresh Windows (10). On a second laptop's user, unfortunately there was too many files/app installed on it etc. (In Indexing options -> Advanced -> Rebuild)***Īfter a couple of minutes, the search in other shared mailbox was working really f*** well. *** IF you want, you can also "rebuild" the index file. Start Outlook and let it "build" the indexation file. In Windows -> Look for "Indexing Options." -> Modify -> Check Outlook.
In Windows Services -> Look for "Windows Search" -> Set it at "Automatic". Then in Outlook -> click on the search field -> click on Search Tools -> Search Options -> Indexing options. (You know, it's also the trick to know about the automapping shared mailbox etc). (Really important step because the search field option let me at this step to select "All Mailbox"). I added the shared mailbox as a real mailbox. So on the first user's laptop, the search on other mailbox wasn't working. with Microsoft support :) (they found the trick).
I was waiting also for some news about that but i finally resolved my issue.
#Outlook 2016 archive foldernot visible download
If you use the reg key and that works but you need to see further back than 3 months of data then you can adjust the Sync Slider to download more email for indexing. HKEY_CURRENT_USER\software\policies\Microsoft\office\16.0\outlook\search Due to this, you may face Outlook 2016 new emails not showing in Inbox or similar issues in other Outlook versions. If the Outlook data file is close to this limit or has exceeded this limit, you may face difficulties in receiving new emails. See the steps under " If that didn't work, then manually add the shared mailbox to Outlook:".Īnother thing to try depending which issue is to set this registry key that tells Outlook not to use Server Search and just use local Windows Desktop Search (requires Outlook restart). In Outlook 2010 and above versions, OST and PST files have a preconfigured limit of 50 GB. The suggested workaround for that issue is to add the shared mailbox as an additional mailbox. Those tenants have added the accounts as another Exchange account in the profile. Added as an additional mailbox to the profileĪside from the bug I see there is another issue a few tenants are reporting. Added as another Exchange account in the profile How are the shared mailboxes added to the profile? How many Exchange user accounts are in the profile? Confirm the issue what is your Outlook Profile configuration?
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